ReachOut Suite

ReachOut Suite is an end-to-end field service management software developed by Fingent to assist service companies in managing and optimizing the entire processes of delivering service to customers. With its cutting-edge tools, ReachOut offers smart job and field workforce management capabilities through an array of inbuilt features, including graphical job scheduling, mobile app, real-time activity tracking, CRM, accounting app integration, digital invoicing, and more.

For field agents, ReachOut simplifies work days by eliminating paperwork and lack of traceability on job assignments. Featuring an administrative web portal for managers and a companion mobile app for field agents, ReachOut streamlines operations management and fosters close collaboration among managers and technicians, which saves time and costs, drives efficiency, and improves turnaround time and customer satisfaction.

 

Benefits

  • Plan and schedule everyday service jobs hassle-free
  • Eliminate tedious paperwork to save time and effort
  • Gain more visibility into operations via real-time tracking
  • Bring on faster turnaround times and serve more customers
  • Deliver quality service consistently with higher first-time fix rates
  • Lower operations cost by optimizing service workflows at all levels

 

Key Features 

●     Graphical Job Scheduling ●     Built-in CRM Module
●     Field Service Mobile App ●     Digital Forms & Checklists
●      Forms Marketplace ●      Route Optimization
●     Inventory Management ●     Quoting & Invoicing
●     External Accounting App Integration ●     Reporting
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